The Documented Patient logo

Be seen. Be heard. Be documented — without risking benefits.

The Documented Patient helps patients and caregivers prepare appointments, generate chart‑ready summaries, and navigate disability benefits and insurance safely. Built by patients, for patients.

Complete the HERO Form Why we exist
Avoid SSDI denials

Most disability claims are denied because applicants don’t provide enough medical documentation.
Vital: Your medical documentation must clearly connect your diagnosis, symptoms, and condition to how they limit your ability to work.

Our Solution: Our tools guide you step by step to capture your medical history, daily experiences, and the impact on your ability to work. They turn your information into clear, benefits‑safe summaries that help your doctor document your disability for SSDI and protect your eligibility.

HERO Form

History • Experiences • Work‑related limits • Outcomes — short, respectful, and SSDI‑safe.

Describe how symptoms limit job‑like tasks consistently (concentration, persistence, pace; attendance; physical tolerances).

Tip: send this summary to your provider ahead of time so it’s part of your permanent record and they can prepare for your visit.

After your visit, use this section to capture what your provider said and what happens next. Record diagnoses, treatments, tests, referrals, medication changes, and any follow‑up plans.

Our mission

Born from a 2015 health crisis and years of fighting to be believed, The Documented Patient exists so no patient has to navigate alone. Our mission is to provide the tools, information and resources you need to manage your own medical journey and ensure you receive the care and benefits you deserve.

Prepare
Smarter appointments

Complete the HERO Form and send the pre‑appointment summary to your doctor so it becomes part of your official medical record, gives your provider time to review it beforehand, and helps keep the visit focused on your priorities. Can’t fill out the full HERO Form? Bring a concise one‑page summary of your symptoms, questions, medications and goals — our printable HERO form can serve as that one‑pager.

Document
What matters

Turn daily notes into provider‑ready summaries and disability evidence. Use our upcoming Symptom Tracker to record your day‑to‑day experiences; track key factors like severity, duration, triggers, relief, and impact on work, plus notes. When you’re ready, generate a summary for your appointment or disability paperwork.

Open Symptom Tracker

Protect
Protect your benefits

Guidance to use language carefully to avoid jeopardizing SSDI benefits and preserve your eligibility.

Pre‑Appointment Email Builder

Prepare your provider with a clear, concise email before your visit. Fill out the fields below to generate a benefits‑safe summary. When you’re done, copy the text or open your email app to send.

Open in email

Your copy‑ready email

Open printable worksheet

Benefits & Medication Savings Navigator

Legit programs that save money or protect benefits.

Links are provided for convenience; verify details on the official sites.

Frequently Asked Questions

What’s the difference between SSI and SSDI?

Social Security Disability Insurance (SSDI) is tied to your work history and pays benefits to you and certain family members if you have a disability and worked enough years and paid Social Security taxes. Supplemental Security Income (SSI) doesn’t require a work history and provides cash assistance to people who are 65 or older or have a disability with limited income and resources.

What’s the difference between Medicare and Medicare Advantage?

Original Medicare lets you see any doctor or hospital that accepts Medicare, usually requires 20% coinsurance after your deductible, and doesn’t cap annual out‑of‑pocket costs. Medicare Advantage plans are offered by private insurers; they typically have provider networks, include prescription drug coverage, set a yearly limit on your costs, and may offer extra benefits.

What if I can’t afford my medications?

If you have limited income, you may qualify for Medicare’s Extra Help program, which helps pay Part D premiums and reduces your medication costs. You can also explore nonprofit organizations like NeedyMeds, which provides information on prescription assistance programs and other resources.

How can I prepare for a disability review?

The Social Security Administration periodically reviews whether you still meet disability rules. To avoid losing benefits, keep up with visits to your doctors, follow prescribed treatments (or discuss alternatives with your provider), respond promptly to any SSA letters, report major changes in your condition, and complete all forms thoroughly. Consider using the HERO Form to prepare for each appointment and to ensure your doctor documents the most important details in your medical record.

Warning: You must be prepared to defend your disability case if your medical records don’t support your claim — yes, this does happen! Doctors often don’t document your regular notes with disability paperwork in mind. So you need to have that in mind and advocate for yourself.

Where can I find free help with benefits questions?

State Health Insurance Assistance Programs (SHIPs) offer free, unbiased counselling to help you understand Medicare and related benefits. You can also call your state’s Medical Assistance (Medicaid) office for help applying to programs like Extra Help and Medicare Savings Programs.

Patient Resources

Prior Authorization Survival Guide

Coming soon!

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